FAQ’s
What is the cost of a service call?
Service calls or diagnostics from $90-$110. The cost of the diagnostic or service call goes towards the total cost of the repair* ( Not applicable outside of the Ottawa area )
Do you sell parts?
No, we do not sell parts or appliances
Do you sell, buy, or trade appliances?
No, we only perform in-home appliance repairs/installations
What kinds of appliances do you repair?
We repair most major household brands of washers, electric dryers, refrigerators, freezers, dishwashers, electric stoves, and electric ovens
Do you provide any warranty?
Yes. All repairs come with up to one year part warranty and a 30-day service warranty
Do you repair Commercial or Gas appliances?
No, we do not repair gas or commercial appliances at all
Do you charge for labor by the hour?
Labor is determined based on the job that needs to be performed, not by the hour
How are appointments set?
If requested, appointments are set for morning or afternoon hours with a 30-minute call ahead
Can your service technician call me before coming out?
We can call you 30 minutes before coming to your home so you’re not stuck waiting for us
What is the charge for the same-day service?
No additional charge if the same-day service available on any appliance repair
Do you work with property management?
Yes, we work with property management. Please submit your property’s info in the message details on the contact form.
Do you offer weekend service?
Yes, we offer weekend service on Saturday from 9:00 AM – 6:00 PM and on Sunday from 9:00 AM – 4:00 PM
