Frequently Asked Questions 👽️- Appliance Technician Ltd.

Name: Appliance Technician Ltd.
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FAQs

What is the cost of a service call?
Service calls or diagnostics from $90-$110. The cost of the diagnostic or service call goes towards the total cost of the repair* ( Not applicable outside of the Ottawa area )

Do you repair gas appliances?
We do NOT repair gas appliances, compressors, or coolant recharge for compressors.

Do you sell parts?
No, we do not sell parts or appliances

Do you sell, buy or trade appliances?
No, we only perform in-home appliance repairs/installations

What kinds of appliances do you repair?
We repair most major household brands of washers, dryers, refrigerators, freezers, dishwashers, ranges, and ovens.

Do you provide any warranty?
Yes. All repairs come with up to one year part warranty and a 30-day service warranty.

Do you repair commercial appliances?
No, we do not repair commercial appliances, only household

Do you charge for labour by the hour?
Labour is determined based on the job that needs to be performed, not by the hour.

How are appointments set?
If requested, appointments are set for morning or afternoon hours with a 30-minute call ahead.

Can your service technician call me before coming out?
We can call you 30 minutes before coming to your home so you’re not stuck waiting for us.

What is the charge for the same-day service?
No additional charge if the same-day service available on any appliance repair

Do you work with property management?
Yes, we work with property management. Please submit your property’s info in the message details on the contact form.

Do you offer weekend service?
Yes, we offer weekend service on Saturday from 9:00 AM – 6:00 PM and on Sunday from 9:00 AM – 4:00 PM

Trusted By Our Local Ottawa Community
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Our top-quality repair and installation services cover all major home appliances with all of your refrigerator repair, dishwasher repair, oven repair, washer repair, and dryer repair needs just a call away and at a fraction of the unit replacement cost. Appliance Technician Ltd. offers licensed and insured home appliance repair in Ottawa through certified training, tools, and replacement parts for the benefit of our customers.

CALL : (613) 701-1800

We are Fully-Flexible to Accommodate Your Schedule

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We offer home appliance repair services in all areas of Ottawa including Nepean, Manotick, Downtown, Stittsville, Orleans, Gloucester, Kanata, and more. We are certified to fix all makes and models of refrigerators, freezers, stoves, ovens, dishwashers, dryers and washing machines, including but not limited to LG, Samsung, GE, Maytag, Bosch, Whirlpool, KitchenAid, Kenmore appliance repair and more.

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About us

Appliance Technician Ltd. offers appliance installation and repair services in Ottawa and the surrounding areas that are committed to the highest standards of service, professionalism and customer satisfaction. At the core of our values is a dedication to the people that rely on us most — our customers.

As a community business, we are here to offer a special and neighbourly courtesy to all of our customers. Your satisfaction is our biggest priority, and every successful job helps us build a stronger bond with the communities that we serve. We understand how busy your schedule is and the last thing that anyone plans for is their appliance breaking down in the middle of a busy week. One of the things we love most about our work is how much people value our help and how relieved they are to see their appliances working again.

Appliance Technician Ltd. Appliance repair in Ottawa

4.9

Based on 189 reviews

See all reviews Write a review

M M

14:34 28 Dec 22

An excellent experience from start to finish. After a power outage, our clothes washing machine was not working (control panel was not functional and water was not draining). Appliance Technician Ltd. answered my call quickly, and we set up an... appointment for the following day. Machine was fixed quickly, and I received excellent advice about how to prevent the problem from happening again and how to best maintain machine.read more

16:22 05 Dec 22

My Bloomberg dryer stopped working - I called multiple appliance repair shops who said they don’t fix this brand. Appliance Technician was one of the few. I am extremely happy with the quality of service I received from the receptionist who took... my call to the actual technician Pavlo who quickly assessed and fixed the issue. He took the time to explain the cause and recommended ways that I could extend the life of my washer and dryer. He even cleaned up all of the dust and dirt that had accumulated behind them!! 10/10 would recommend!read more

Kate Macdonald

21:51 14 Nov 22

Yuri was knowledgeable, efficient, and communicated the problem and how he would repair it with clarity. I was very impressed and highly recommend this service, and, more specifically, this serviceman.

Hai Nguyen

13:28 23 Aug 22

I had an issue with my Blomberg dryer at my rental condo. I called Appliance Technician Ltd and set an appointment. The technician came on time and knew what the issue was. I had to go online and order the part he needed. Once the part came, he... came back to finish the job and now the dryer is working again. This saved me a ton of money and headache. I would recommend using this business.read more

Scott Foeller

18:10 22 Aug 22

was in dire need of help in revitalizing my 3 yr old Whirlpool refrigerator, much too young to bury. Yuri came to the rescue offering great advice, locating the issue and quickly sourced the part (control panel) required. Thank you “5 star”

Sandra Anderson

15:56 16 Aug 22

I was pleasantly surprised with the level of service provided by Appliance Technician Ltd. After submitting my online request Monday morning, I had a call from a very capable woman who provided me with a quote; and confirmed my appointment with the... technician for Tuesday morning. Iurii arrived on-time in the window provided to me, he worked efficiently to diagnose the problem and had my fridge/freezer back to functioning well within 20 mins. I will pass along Appliance Technician Ltd as a reputable, small business run in Ottawa to my friends and family.Kudos to all staff!read more

Ewan Smith

18:28 07 Aug 22

Appliance Technician Ltd. were a pleasure to deal with from start to finish. My request for a same-day site visit to diagnose a malfunctioning fridge/freezer was graciously accommodated.Lurii arrived at the scheduled time, was professional and... courteous. He quickly identified the issue and was able to undertake the repair immediately.Can't recommend Appliance Technician Ltd. highly enough.read more

Ewan Smith

02:44 05 Aug 22

Appliance Technician Ltd. were a pleasure to deal with from start to finish. My request for a same-day site visit to diagnose a malfunctioning freezer was graciously accommodated.Lurii arrived at the scheduled time, was professional and courteous.... He quickly identified the issue and was able to undertake the repair immediately.Can't recommend Appliance Technician Ltd. highly enough.read more

U Can

18:33 27 Jul 22

I would like to thank Iuri for an excellent service. He was polite and solution-oriented. He carefully listened to the problem and offered ways to address it. I definitely recommend the company he represents.

Vernon Stringer

12:24 26 Jul 22

I cannot recommend Appliance Technician highly enough. Our technician, Pavlo, was superb and a pleasure to deal with. Service for our refrigerator was prompt, courteous and efficient, and Pavlo was highly professional. We will certainly use their... services again, if the need arises.read more

Elias Ghannam

04:52 30 Jun 22

Good service and fast responding and professional service thank you and I recommend for a everyone need repair

Chadi Kassem

20:13 10 May 22

Amazing and knowledgeable service, call to fix my washer, it took no time and very reasonably priced. Washer is working flawlessly now. Would highly reccomend

Jennifer Benn

20:09 15 Apr 22

The technician was able to quickly diagnose the problem and fix it on the spot! I would definitely hire Appliance Technician again!Unfortunately, a few days after the technician came to fix my washing machine, I was having the same problem. I... called Appliance Technician and explained the problem. Pavlo quickly replied and said I needed a new pump. He ordered the pump and made an appointment to come to my home and install it. Once he was here, he discovered that there were 2 socks stuck in my pump! He explained that I didn't need a new pump after all!I really appreciated Pavlo's honesty! He could have replaced the pump and charged me nearly $200. But he didn't even charge me for the house call. I would definitely recommend this company to any of my friends who need an honest and trustworthy appliance technician. Thank you Pavlo for being a person of integrity!read more

Abigail Fyfe

16:54 13 Apr 22

The team at Appliance Technician Ltd provided service (3 separate times) to fix our freezer, dishwasher and clothes washer. In each case, the service was timely, and the problem diagnosed correctly and resolved quickly. This is my go-to team for all... of our appliance service needs!read more

D. Charland

03:28 08 Jan 22

I called Appliance Technician because I had a minor issue with my washer but needed professional help. Upon calling their office, I was provided all necessary information and was able toy book an appointment in a very short delay. The technician was... great, did an amazing job, explained to me what was going on and was able to get my issue fixed. The price was also very reasonable. I highly recommend and although I'm hoping for no more issues with my appliances, I'll definitely call them again if I have an issue and need help with appliances! Thank you 🙂 !!!read more

L McCormick

15:56 09 Jul 21

Outstanding service! We have had two technicians come for our dryer and fridge in the past year and were highly impressed with their integrity and customer care. Very honest about when it is worth it to fix or when replacement is best. They take the... time to work through complicated issues and also to find the best deal on parts. They even came right over once the part arrived on a Saturday. Highly professional and caring. Customer service like this is rare. A truly exceptional business.read more

Gill Hatton

15:46 22 Jun 21

Very pleased with this company. Alex is very knowledgeable, friendly and honest. He chased down parts for our discontinued Samsung range and kept us well informed about progress. We would have no reservations about using Appliance Technician Ltd.... again.read more

Alexandra de Jonge

18:36 04 Jun 21

Such a lovely experience from start to finish!Super friendly and knowledgeable.We will definitely be using this service again and definitely recommend him to anyone else needing repairs!!

Pierjean Malbour

20:57 24 May 21

All we can say is...WOW! The first contact with Alex-very fast, as promised and very courteous. The service-excellent.He took a look, discovered the issues, didn't try to sell us something we didn't need, got the problem resolved to our... satisfaction and, best of all, the price was quite reasonable-no overcharge for a holiday service call.We definitely will use them again PLUS we recommend Alex to anybody having issues with their appliances.Thank you, Alex!read more

Mariya Halushka

21:06 14 May 21

Very professional, friendly, fast and caring! Quickly responded to our claim and fixed our washer in an hour! Made sure everything is installed and works properly. Highly recommend!

Theresa Forman

19:48 06 May 21

We have called Alex many times over the years to repair our appliances, and he is always amazing. He is always able to come over in a timely manner, and he is quick, clean and fair in his pricing. We appreciate and trust him very much and highly... recommend his services.read more

Fadi Radman

21:27 02 Mar 21

I contacted Appliance Technician, and Pavlo was able to come in the following day and figured out the issue right away. He was able to order the required piece to be replaced and came the next day to install it. Super fast service and I really do... appreciate his professionalism and kindness! It very hard to go a couple days without a fridge and he was able to make this headache go away. 100% would recommend!read more

Shaun k

14:18 17 Feb 21

The service was very good. great on the phone and very quick service. Will use them again for sure

Warren Tkachuk

13:30 29 Jun 20

This was a great experience and I would use them again. I had an issue with my fridge and while it was being repaired, the tech clearly detailed the issues and what needed to be done.

Catherine Castillo

21:46 22 May 20

So impressed with this service. Courteous, honest and extremely helpful. Best price ever! Thank you! Would definitely use them again.

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We understand it is not easy to maintain an appliance in an optimal condition at all times. This is why we offer discounts to all of our returning customers.

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