Deepak Bhathal
14:27 19 Jul 21
My washer dryer unit was 18 months old and barely out of warranty when it began making a loud noise during the wash cycle. The technician came and was friendly. The technician said the repair would... be costly and suggested I reach out to GE and see if they would partially reimburse me for the unit or the repair. GE agreed to pay for parts. I have tried contacting Appliance Technician regarding the parts list for the repair, but they have not replied in the last 6 weeks. The initial cost for the technician visit would be deducted from any subsequent repair but Appliance Technician will not return my calls - thus the one star.Update: After my Google review, I was contacted by the company and a refund was issued. I appreciated the follow up.read more
L McCormick
15:56 09 Jul 21
Outstanding service! We have had two technicians come for our dryer and fridge in the past year and were highly impressed with their integrity and customer care. Very honest about when it is worth it... to fix or when replacement is best. They take the time to work through complicated issues and also to find the best deal on parts. They even came right over once the part arrived on a Saturday. Highly professional and caring. Customer service like this is rare. A truly exceptional business.read more
Gill Hatton
15:46 22 Jun 21
Very pleased with this company. Alex is very knowledgeable, friendly and honest. He chased down parts for our discontinued Samsung range and kept us well informed about progress. We would have no... reservations about using Appliance Technician Ltd. again.read more
