Appliance Technician Ltd.

Appliance Technician Ltd. offers appliance installation and repair in Ottawa and the surrounding areas that is committed to the highest standards of service, professionalism and customer satisfaction. At the core of our values is a dedication to the people that rely on us most — our customers.

As a community business, we are here to offer a special and neighbourly courtesy to all of our customers. Your satisfaction is our biggest priority, and every successful job helps us build a stronger bond with the communities that we serve. We understand how busy your schedule is and the last thing that anyone plans for is their appliance breaking down in the middle of a busy week. One of the things we love most about our work is how much people value our help and how relieved they are to see their appliance working again.

It’s our job to diagnose every type of appliance and find out what needs to be done, if any parts need to be replaced, and how we can save you as much money as possible while making sure you won’t have to call us again soon. We specialize in refrigerator repair, dishwasher repair, oven repair, washer repair, dryer repair and much more with installation and service that covers all brands and models for your convenience. Our goal will always be to meet or exceed our customers’ highest expectations when it comes to everything we offer as a premier appliance repair resource. With Appliance Technician, our customers have a local company they can trust and rely on time and time again.

Appliance Technician Ltd. is a licensed and insured company offering appliance repair in Ottawa, installations, and repairs in your area. Our team members are trained and qualified to perform repairs and have access to the latest tools and technology in the industry — ensuring the fastest service available at the most competitive prices.

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 (613) 701-1800

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Appliance Technician Ltd.

4.9

Based on 157 reviews

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Karen Nesbitt

19:35 02 Oct 19

Alex was able to schedule the repair of my washer for the next day after my call. I really appreciate the prompt service, his professional manner, and knowledgeable advice. Thanks, Alex, for a great job at a very reasonable price.

P A

00:52 07 Nov 19

I had a great experience with Alex. He is knowledgeable and friendly, and his prices are very reasonable. He came to fix my dishwasher which wasn't working properly and I'm very satisfied with the results. Highly recommended.

Adam Heenan

14:59 27 Jun 19

I called and they came within 48 hours to repair a leaky fridge. The technician came when they were scheduled and did a great, thorough job, and left everything tidy. Was very happy with the service!

Robert Tipple

00:58 12 May 19

We are extremely satisfied with the prompt and efficient service we received. Phoning in the morning, we got an appointment for the afternoon. Alex quickly identified the problem of our refrigerator and promptly set to repair it, informing straight away about the price (reasonable,) There was a lot of ice that had built up (Alex showed us) and he professionally informed where the problem was and repaired it. We did not even have to replace parts, let alone to get a new fridge.We are delighted to have met Alex, who is very efficient and pleasant, and we highly recommend him.

Philippe Denault

12:10 30 Nov 19

Very courteous and reliable service. Dryer was not only repaired but cleaned up and greased. Some free advice on maintenance of washing machine was kindly offered. I certainly recommend this appliance technician.

Richard Loomes

21:44 02 Feb 21

I would recommend Appliance Technician for your appliance problems. We had a fridge that was making a funny noise and were getting worried about losing all the food. I reached out and they were very responsive. Once they had the details on the fridge and were able to listen to the sound through a video, they recommended a good course of action that avoided wasting money. All the interactions from the first call with Lena to the advice from the technician was professional. If you have a problem with your appliances, call them first.

V Sinn

14:13 23 Mar 19

Alex spent time in diagnosing the problem with my dryer and trying to fix it without having to order a new part. We do need to replace the motor in the end & he ordered the part quickly & replaced it within 2 days. Excellent service, prompt response, & very friendly.

Daniel Labelle

15:18 31 Jan 21

Good experience. Technician was helpful and provided good feedback.

Susan Derby

23:03 29 Oct 19

Prompt, courteous, knowledgable, all-around great service!

Yousef Abuzribeh

22:41 24 Dec 20

Amazing work, Alex was the person who did our repair. He was on time, and was very polite and clean. He picked up the parts right away and fixtures everything. Great experience we will definitely use this company for all out Appliance repairs.

Rachel Stockman

01:51 12 Feb 20

I had a non-emergency dryer issue and was able to schedule an appointment within 48 hours. Alex came and assessed the issue and explained the options and cost of each option. He was able to fix the dryer by replacing the heating coil(which he had with him.) He showed me each part of the dryer as he tested and within an hour he had replaced the coil, vacuumed the internal housing and reinstalled the stacking set. I am very satisfied and would not hesitate to recommend Alex. He was honest, reliable and quick.

L Marmen

20:44 12 Aug 20

Très bon service d'Alex (le technicien-propriétaire). Présent a l'heure convenue et réparation du réfrigérateur faite rapidement ( relais de démarrage remplacé). Service amical et efficace. Je recommande!

Deka Omar

12:38 10 Sep 19

Great service. Alex was very courteous and took the time to explain the problem at hand. He gave us a very honest and reasonable price for the repair.

John Chang

20:45 03 Feb 19

Alex is very knowlegable and efficient, not only at his work performance but also in his communication skill.

E W

21:38 15 May 20

Alex came out to see me the same day we called. Our fridge/freezer stopped working. Within 30 min he had diagnosed the issue. It was the compressor on my fridge. He isn’t able to replace the compressor due to the n He gave us a window for arrival that he stuck to and called 20 min before arrival. Due to COVID he wore a mask and gloves which is great and much appreciated.His rates were very reasonable and I felt he was honest. He answered my questions without any hesitation and wasn’t annoyed with them. I would definitely be using them again. Great service, punctual, polite, honest, reasonable rates, and he was also great with my dogs. What more can you ask of a repair service.

Kate Clark

14:26 29 Jun 20

Alex is amazing! He has come to help us out a couple of times. His repair work is great, and very reasonable. He's also on time, friendly and considerate. We will definitely call him again!

Adam Shortt

02:34 17 Feb 21

Paul arrived on time during a holiday to help me get my fridge up and running as guests were coming over next day to stay. Thankfully he was able to get the part and install it before they arrived. Fantastic, would use again anytime.

JEFF BROWN

17:18 25 Jun 20

Great service!! I called them a few days ago when my fridge stopped working properly. The technician wore gloves and a face mask respecting the Covid-19 protocols. He diagnosed the problem within five minutes and was able to fix it with no parts required. He explained that my fridge was very expensive and it would be worth the money to repair it rather than replace it going forward. He explained that the newer fridges are not built as well as ours and they usually present with problems much sooner than normally expected. I would highly recommend Appliance Technician Ltd. to anyone that wants prompt, professional, and reasonably priced service for any of their appliances.

Stu F

21:05 25 Jan 19

Alex comes highly recommended and I have used his services on several occasions. He has kept my 20 year old refrigerator going at a fraction of what it would cost to buy a new one. Besides fridge repairs, he services all other heavy appliances in the Ottawa area.

Hugh Sherman

21:06 24 Feb 21

Great same day service. The technician went above and beyond to diagnose the cause of the problem with the washing machine, and even went to pick up the needed part and was back within the hour to make the repair. Would highly recommend.

Jasbir Singh

02:19 16 May 20

Excellent, trustworthy service with a lot of great advice. They know what they are doing, got the right parts, and installed it as soon as they could. I am very grateful!

Francois Riendeau

16:35 29 Nov 19

Prompt, friendly, professional service provided by a knowledgeable and honest technician - highly recommended !

Shakka Zulu

20:24 09 Apr 20

I called this company based entirely on their positive reviews. I needed a new dishwasher installed, and during COVID-19 it has been an adventure trying to organize this with my homebuilder so I decided to find someone myself. I have to say, this company truly earns their reputation and delivers a high quality srvice at a reasonable price, which is very rare these days.I was scheduled for the following day after calling them, and the technician, Paul, arrived right on time. He was meticulous in his work, taking care not to damage anything, and clearly is very experienced. He was able to offer us very useful tips about not just the make of dishwasher I bought, but the specific model. He was polite, professional and courteous, and did an excellent job. He took the time to explain tne setup and gave us some troubleshooting tips as well.In short, I would not hesitate to use this company again. Their work is warranted, and I was completely confident in what he was doing. Excellent service and the price was very reasonable. You get what you pay for, but in this case I think I got more.

Tom Megginson

18:03 09 Feb 19

We hired Alex for dishwasher repair, and we so happy with his service that we had him back later for refrigerator repair. In both cases, he took the time to really understand the nature of the problem, and fix it quickly for less cost (in parts and labour) than we had expected. These are expensive Bosch and Electrolux appliances, out of warranty. Recommended.

Andrew Parker

01:58 26 Feb 19

When my washer broke, I first called two other companies that came up higher in a google search and neither one left me with much confidence. One wanted a 50% deposit for the broken part I needed ordered (boot for washer) while the other company insisted on booking an appointment to diagnose the problem which would have been 6 days later. I could see the boot was damaged and caused my waster to leak. Well then I called the Appliance Technician Ltd and Alex ordered my part without a deposit and installed it within a couple days (on a Sunday!). He is very professional, competent and hard working. I have already recommend him to friends and we will use his services again! Thanks Alex!

Claudia Gutierrez

18:45 09 Oct 20

I called early in the morning for service, within hours Alex the tech was at my home and really communicative about what he was going to be checking; very professional and friendly! He found the issues in no time and fixed them than had me check his work. Just wonderful service all around.

DAN LUO

20:11 13 Mar 20

Really great service!!! My fridge got leaking water for almost one week. Before but a new one I think repair might be good choice. I called him and get response so quick, come on time, fix problem and done! Also give me better advise to maintain. The price is very good! Totally satisfied!

Mary Anne Jackson

13:46 07 Feb 19

I chose Alex based on the large number of great reviews. He did not disappoint. He fit us in same day and arrived within the designated time period. Based on the part and repair needed, he quickly advised us to buy and install if ourselves, at great savings. He's offered to give phone advice if we need it for this small repair. We have all the info we need as well as the place to buy the part. Thanks Alex, for running a service-oriented and ethical business! I would gladly recommend him based on his business practises. UPDATE We bought the part, my son installed it and the dryer is working perfectly again.

Alison Taylor

20:32 17 Sep 19

Excellent service. Highly professional, prompt and customer oriented. We had a unique challenge and Alex solved it quickly.

Jo-anne George

16:51 25 Feb 19

Courteous and honest, very happy with the service I received, good price !!!

Jean and Gab Breton

15:49 18 Jul 19

Washer repair and stove repair.We have had the good fortune to find Alex to repair our home appliances. He is very courteous, friendly but professional and honest. Nowadays all these machines are computer driven and we would have no idea what needs to be fixed or changed. Luckily for us, Alex knows his stuff and was able to diagnose our stove issue without the need to replace any parts and, for the washer, because of his experience, he was able to tell by listening and watching the machine operate, as to what was the issue and recommended that we change only 1 part (instead of 3) as that might be the only thing needed, and indeed, he was right, which made for a very reasonably priced repair.

Adrian Bashford

21:41 18 Dec 20

AT came by to give the last rites to my 18 year old Amana fridge. After running through many diagnostic checks and replacing/bypassing some failed components they were able to confirm the compressor was finished, as was any chance at a reasonable cost to repair the fridge. The AT technician was courteous and explained my options clearly, and took all reasonable precautions for COVID. The cost of the repair attempt was very reasonable, and gave me peace-of-mind that I had exhausted my options with the fridge. Thanks!

alan macdonald

14:38 14 Dec 19

Professional and friendly service; value for money; and responsive. Highly recommended.

Sue Lott

00:47 21 Nov 19

Totally professional, competent, efficient, polite, transparent. Highly recommend.

Neil Conroy

15:24 02 May 19

I called Alex for a Washing machine repair. Alex arrived two hours after my call, diagnosed the problem, ordered the part on line in front of me and returned two days later to repair the machine. Alex is courteous, friendly and knowledgeable in his job, I will recommend him to friends and family! He is my appliance repair technician for all future repairs!

verodom perrone

17:30 04 May 19

Alex came to repair our refrigerator, and quickly assessed what to do to get it up and running. He ordered some replacement parts which looked like they would be needed, but in fact on his return visit to install them he told me that they were not necessary as the initial cleaning and purging had resolved the problem. He did not charge me for the parts even though he had already obtained them. His honesty, professionalism and knowledge of applicances are very impressive.

Rosemary Orange

01:12 03 Feb 20

Great service, polite, professional. Really know their stuff. Fixed our dryer same visit- had part on them. Came in under suggested budget! Easy to recommend. Keeping their number on speed dial.

Christine Martel-Fleming

15:47 27 Apr 19

I called Alex to provide dryer repair services. Alex was extremely professional, courteous, and did not try to oversell me on any unnecessary services. He assessed the situation and suggested a simple but effective approach for the appliance repair. I really appreciated this because I am very unfamiliar with appliance repair needs and I think it is easy to get financially taken advantage of. I read many positive reviews about the great service that Alex provides to his clients and I can confirm that he does not disappoint. Overall I was extremely impressed with the service. I will not only continue to use Alex's services going forward for all of my appliance repair needs but will recommend him to my neighbours and friends. If you are looking for an awesome appliance technician, Alex is the go to expert!

Assa

14:37 30 Jun 19

Extremely efficient, very prompt and very well mannered as well.

Glen Brooks

18:39 08 Dec 20

The technician was friendly, knowledgeable and polite. Listened to my concerns and after thoroughly checking over the machine to ensure it was working correctly provided information for future maintenance. I will be using them again.Glen and Patricia

Andre Morency

18:27 23 May 19

When looking for someone to assist in the installation of a Bosch washer and dryer with stacking kit, I contacted Appliance Technician Ltd. Within 24 hours Alex was available to do the installation. He was meticulous, efficient and courteous. Without hesitation I would recommend Alex and Appliance Technician Ltd.

André Labonté

00:07 10 Oct 20

Le technicien, Alexander, à fait un excellent travail et était très poli et agréable. Je vous le recommande. André L.

Nadya Kushnerenko

15:31 28 Jan 20

Professional, kind, and efficient. I'm thrilled to have found someone so reliable and honest. Our oven had stopped heating up, and Alex quickly diagnosed the problem, ordered the required part, and had it fixed the next day (in time for the party I was hosting the following day!). I highly recommend.

Manon DeRepentigny

19:37 09 Mar 20

Super impressed! Personal, honest, friendly, fair-priced service! My dryer was repaired on same day (dryer fuse replacement). I 100% recommend and will use again if the need arise.

Hannah Brazeau

16:00 06 Jul 20

I called about a broken fridge and they gave me an appointment the very next morning. The technician (Alex) was extremely professional. He was quick to address the problem and immediately offered me a number of solutions. I highly recommend this company!!

Fadi Radman

21:27 02 Mar 21

I contacted Appliance Technician, and Pavlo was able to come in the following day and figured out the issue right away. He was able to order the required piece to be replaced and came the next day to install it. Super fast service and I really do appreciate his professionalism and kindness! It very hard to go a couple days without a fridge and he was able to make this headache go away. 100% would recommend!

GK3 Group

19:19 23 Dec 19

Fast communication, efficient service. Would highly recommend.

Seanagh O'Meara

12:17 20 May 20

Very responsive, came when they said they would, knowledgeable, competent, friendly, polite, took protective measures during covid.

Herman L

02:35 08 Mar 21

Very professional service! Had my washing machine fixed within a few days for a reasonable price.

carol skippen

23:53 08 Aug 19

Very pleased. Alex found & picked up the needed part, returning to install it in a timely manner. Everything was left clean & tidy.

Theresa Forman

19:48 06 May 21

We have called Alex many times over the years to repair our appliances, and he is always amazing. He is always able to come over in a timely manner, and he is quick, clean and fair in his pricing. We appreciate and trust him very much and highly recommend his services.

B Liberty

21:54 18 Nov 19

I recently called Appliance Technician Ltd to fix my glass top stove. It was promptly fixed and I was so impressed I had him back to look at my Samsung fridge.I had previously had a technician in (From another company) twice before, and it was never really fixed.Appliance Technician guy found the problem got that part and it has now been fixed to my satisfaction.Very pleased with their work, and would not hesitate to use them again.

Warren Tkachuk

13:30 29 Jun 20

This was a great experience and I would use them again. I had an issue with my fridge and while it was being repaired, the tech clearly detailed the issues and what needed to be done.

Jenille Prince

21:45 14 Oct 20

The technician was very friendly, professional and honest. It turned out that the banging noise in my oven when preheating was normal, and nothing to be overly concerned about. He took the time to explain this, which I really appreciated.

marie gingras

18:11 03 Feb 20

service rapide, technicien compétent et efficace, prix raisonnable. Il a pu identifier source du problème (pour un lave-vaisselle) et le réparer le jour même, avait la bonne pièce avec lui . Soucieux de travailler proprement et de tout remettre en place à la fin.

Tina Larson

05:56 19 Jul 20

They’ve never let me down so far and the prices are fair. Thanks

Jonathan Menard

18:29 27 Oct 20

If you're looking for an honest, hardworking company to fix your appliances, look no further.The owner operates a small crew, and has extremely high standards. He actually told me that I was simply neglecting to do basic washing machine maintenance and were able to resolve the issue with some bleach and vinegar.Would recommend to anyone who needs some appliance repairs 🙌

Kahente Horn-Miller

21:12 30 Mar 19

Excellent service. No extras, no fuss. Fixed what was the problem and didn't push anything else on us.

Kelsey Anna

19:51 18 Mar 21

Excellent service! Our dishwasher wasn't running properly, turns out it had an issue with it's motor. The tech came in, took apart the dishwasher, found the problem, and had it fixed within 30 minutes. Would highly recommend.

Benjamin L

02:47 28 Oct 20

Paul arrived in a timely fashion, kept a mask on (we're mid-pandemic at the time of this review), got down to diagnosing the issue quickly and even double checked that no other issues may be involved. Good work. I recommend Paul and will hire him again should the need arise.

Ronald Balkaran

04:01 30 Mar 21

Appliance Technician was very reliable and provided clear costs upfront. Our technician, Alex, was super friendly and provided very knowledgeable information about the repairs required. Highly recommended.

Marlene winton

18:32 26 Apr 19

I do not often write reviews but I feel the need to do so today because of the excellent service I received from Alex. I called for a dishwasher repair service and was pleasantly surprised to get a service technician the next day. He gave me a window of time so I did not have to wait around all day. He was pleasant, courteous and prompt. The problem was perplexing but he was able to solve it quickly, others had not been able to figure it out. The price was more than fair. I would not hesitate to call again if I needed help. Definitely a card I will keep on my fridge!

G T

21:19 17 Nov 20

This was my second time using Appliance Technician, and again, I'm very pleased with the service provided. Pavlo (Paul) very quickly fixed the issue with the dishwasher and was very courteous, professional, and used the hand sanitizer and wore a mask while doing the work, which was very much appreciated. Would I use Appliance Technician again? Absolutely! They provide quick efficient service at a fair price. Will recommend them to others.

Marcia Falconer

15:55 22 Nov 20

We HIGHLY recommend this company! We had excellent service. The repairmen observed all Covid19 protocols, were friendly, polite, and incredibly helpful. Will definitely use them again if/when another appliance breaks.The spring broke on the door of my very old wall oven. Appliance Technician came, examined it and ordered replacement springs from the manufacturer. When the springs arrived, two technicians came. The manufacturer sent springs according to my model number but they had an extra flange. It was determined this was all that is available. The guys tried and tried to get the hinges to fit, even tried filing the flange off. Nothing worked, but they tried their best. In the end I will have to replace the oven but we were only charged for the initial diagnostic visit, the rest of the money we had paid was refunded! Our sincere thanks to Appliance Technician Ltd.

Evolving Sales

01:39 01 Oct 20

We received excellent service from Paul when he installed our new dishwasher.

Catherine Castillo

21:46 22 May 20

So impressed with this service. Courteous, honest and extremely helpful. Best price ever! Thank you! Would definitely use them again.

Anjali Datta

20:58 16 Dec 20

Paul was very friendly and honest. He showed us the dryer spring was broken and replaced it on the spot. He went further and told us how to maintain it and recommended what brands to use for future purchases. Thank you!

Robert Thomas

18:50 03 Mar 19

Alex is competent, AND dilegent, AND honest! A+++! Commendable!Will call Alex again when my next appliance breaks down or has issues.

Daniel Hackett

22:13 19 Dec 19

Very fast response. The technician was able to run diagnostics on our dishwasher the same day we called. He ordered the needed part, and fixed our dishwasher the next day. Great price, and even better service. Definitely recommend!

Fadi El-Tibi

22:26 28 Jan 21

Alex helped us out with our Dishwasher. He notified me when he was on his way. He was polite, professional and very knowledgeable. I will definitely use their services again. Thank you Alex and Appliance Tech Ltd - Fadi

Shaun k

14:18 17 Feb 21

The service was very good. great on the phone and very quick service. Will use them again for sure

Oriana Santana

14:04 01 Feb 19

Friendly service, and provided a very good solution! (Washer Repair)

Sheila Horton

18:33 11 Nov 20

The gentleman that came was wearing proper PPE for our Pandemic environment, he already knew what was wrong with it based on how I described the problem. He had the part with him, he swapped it out easily, cleaned up any mess from the job, described what caused the problem. The cost was very reasonable far less than what I thought I was going to be paying.

Tobi Seymour-Howell

14:38 27 Feb 19

The owner agreed to travel out to our 'far from town' area, when other service providers would not. Very pleasant, organized and professional. I can do my laundry again! yay?! 😉 After careful consideration, I change my rating from 4 to 5 based on the fact that Alex was able to listen to and respond to the needs of his client even though it was outside of his comfort zone.

A Beaudoin

17:40 11 Jan 20

We had problems with our portable GE dishwasher making a loud buzzing sound. Technician came out and fixed the problem, and also while he was here he discovered we had a food blockage in our pump intake. He cleared it out, and I was so very grateful he was able to not only fix our original problem, but also unclog the pump. He went the extra mile to ensure I was fully satisfied. No need for a new dishwasher. For those who are skeptical regarding reviews, I personally did receive 5-star service, and would definitely contact Appliance Technician again. A+++

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